Aggregation of Future Exploration blogs: Future Exploration Network blog, Future of Media Summit blog, Enterprise 2.0 Forum blog

Announcing the 2008 Top 100 Australian Web 2.0 Applications list – Launch is on 19 June

Following the great success of last year’s Top 60 Web 2.0 Apps in Australia list and Web 2.0 in Australia event, this year we will release a list of the Top 100 Australian Web 2.0 Applications.

The list will be launched on 19 June in BRW magazine together with feature stories on the relevance of the leading online applications to business, including on investment, corporate productivity, customer engagement and innovation. It will then be published online on the Future Exploration Network website and my own blog.

A lunch event on the same day at KPMG’s Sydney offices will formally launch the list, including showcases of some of the winners and a panel discussion by leading figures in the Australian scene. Full details of the lunch event, including registration, are coming soon. It will be in a similar format to our full capacity Web 2.0 in Australia last year, though open to everyone instead of invitation-only.

We are again looking for event sponsors. I’ve approached the obvious candidates in the last couple of days but we're open to interest from any organization. Download the event and sponsorship information here or by clicking on the image below.

We currently have over 125 candidates for the list. Please email me or comment below if there are relevant apps that you think I am not aware of. We have information on all of the apps listed last year and those that applied to Vishal Sharma’s Startup Carnival earlier this year and those featured on his startup blog (a great resource!).

Social networks open out – celebrating the last year’s change but “lots more work to be done”

In the last two days MySpace has announced Data Availability and Facebook launched Facebook Connect, while Google is due to announce “Friend Connect” on Monday, according to TechCrunch. MySpace and Facebook are providing ways to open out users’ access to their data on those social networks. TechCrunch says that Google’s initiative may not be quite as open as the other initiatives, in that it will require data to be accessed directly from their servers each time rather than being able to be downloaded and manipulated (under strict terms of service), However Open Social, which Google's initiative is based on, is being used by most of the major social networks other than Facebook, making Friend Connect potentially broader in scope, as long as the social networks supporting Open Social choose to use the new offering.

I wrote last year about how the dominant platform in technology is shifting to social networks, and the inexorable trend to openness in social networks. It turns out the MySpace and Facebook announcements may not be quite all they seem. Chris Saad of the DataPortability Working Group writes:

Both moves have rightly been attributed as ‘Data Portability’ plays - but neither of them are true ‘DataPortability’ implementations… yet.

MySpace embraces “data availability” – a major step forward to the Wide Open Web

MySpace has just announced its Data Availability program, which includes adoption of a range of DataPortability standards, and data sharing with Ebay, Yahoo, and Twitter. Detailed coverage of this at TechCrunch, ReadWriteWeb, VentureBeat, and many others (see Techmeme). At the same time, MySpace has joined Google, Facebook, Microsoft, LinkedIn, Digg and others on the DataPortability project. DataPortability notes:

While the participation and endorsement of large vendors such as MySpace in the DataPortability project is a key part of our overall goals of industry wide user-centric data portability, we’d like to re-iterate that the project is an open, grass-roots initiative. This means that individuals, startups and medium scale companies are just as welcome to join the process and have just as much capacity to influence or even lead the discussions and the outcomes.

An important part of the background to this is that Ben Metcalfe is Director of Engineering for the MySpace Platform. Ben has played an important role in getting MySpace to understand the importance of an open approach (see his thoughts on this announcement), drawing on his experience in leading the BBC’s developer platform, and his existing involvement with DataPortability. I caught up with Ben recently in San Francisco and we discussed where data portability is going. Absolutely the leadership of the large players is fundamental to driving this.

This year there will be many announcements of this kind, but this is a particularly important one, both through the visibility of the announcement, and even more importantly the value of what it enables. The millions who are using multiple platforms such as MySpace, Yahoo, Twitter and so on will be able to bring together their activities, and clearly see that we are transcending the closed web. People will begin to understand that the natural format of the web is open, with our activities naturally flowing across applications. Expectations will heighten, and the already rapid pace towards the Wide Open Web will accelerate.

Thoughts from the Walkley Public Affairs conference

Today I spoke at the <a href="http://publicaffairs.alliance.org.au">Walkley Public Affairs conference</a>, organized by the <a href="http://alliance.org.au/">MEAA</a>, the peak body representing workers in the Australian media industry. I spoke on the Enterprise 2.0 panel, running through many of the issues I've raised on the <a href="http://www.futureexploration.net/e2ef/blog/">Enterprise 2.0 Forum blog</a>.

Here are a few summarized comments and reflections on what I heard while I was at the event from late morning to the end of the first day.

As I walked in, Sam Mostyn of IAG was saying, reflecting on what she'd seen at the insurer, that 'what builds loyalty and commitment is trust'. That is a fundamentally important point. Corporate loyalty is evanescent today, particularly with younger workers. The only potential source of loyalty is trusting your employees. Not trusting them automatically results in zero loyalty. This is deeply relevant to the issue of <a href="http://rossdawsonblog.com/weblog/archives/2007/10/implementing_we.html">blocking or allowing social networks in the enterprise</a>.

On the next panel, <a href="http://blog.futurestreetconsulting.com/">Mark Pesce</a> commented that social networks in Australia are extremely shallow. Outrageous news travels very fast. At the <a href="http://www.thefutureofjournalism.org.au/">Future of Journalism conference</a> comments that <a href="http://blogs.guardian.co.uk/greenslade/">Roy Greenslade</a> made about Andrew Jaspan, editor of The Age, were immediately heard. Messages propagate ubiquitously, in this case enabled by journalists in the audience live-blogging the event. Those who were interested in what Greenslade said heard about it almost instantaneously. Mark describes Twitter as his twenty-first century brain trust, extending his capabilities by giving him access to many with complementary knowledge. He describes this as 'hyperempowerment'.

To win in an open world Flash is becoming even more open – the result will be applications that reach every platform

Adobe has just announced the Open Screen Project, a broad-based initiative to push Flash’s reach across all digital platforms, including mobile and television. Supporters include BBC, Cisco, Motorola, MTV, Nokia, Samsung, Sony Ericsson, and a host of other consumer technology, content, and mobile companies.

When Living Networks was launched in 2002, I wrote about how Macromedia (which has since been acquired by Adobe) used an open strategy to make Flash a standard in rich media on the web:

Whenever you go to a website and are presented with a snazzy animated introduction, you are seeing Macromedia Flash at work. The free Flash Player software that enables people to view these animations is now running on around 97% of PCs that are connected to the Internet. At the outset, Macromedia had a clear-cut challenge. Web surfers would only download Flash Player if there were interesting websites using Flash, while website designers would only use Flash if a sufficient proportion of their target audience had installed the software. Macromedia makes its money by selling the software for developers to create Flash files, but to make it a viable market it had to give away the Flash Player software.

The next phase of the Internet will be about creating value from the WOW (Wide Open Web)

So far the primary theme of the Web 2.0 Expo in San Francisco seems to be openness and APIs (Application Programming Interfaces), which I defined in our Web 2.0 Framework as “A defined interface to a computer application or database that allows access by other applications.” Web companies new and old are announcing APIs that provide access to the data that resides on their site.

ReadWriteWeb writes about the next frontier after ubiquitous APIs, an interview of Web 2.0 keynoter Max Levchin focuses on the implications of APIs on every application, and Tim O’Reilly in his keynote says that the paradox is that applications built on open, decentralized networks are leading to new concentrations of power.

In the last weeks I’ve been looking across what is available on APIs, and it is quite extraordinary. Driven significantly by the impetus of Google’s leadership, over the last couple of years the industry has taken a massive turn towards openness, making it hard to run online initiatives any other way.

I am finding myself completely staggered by the possibilities. There are so many ways that this vast trove of information can be used in new and innovative applications. ReadWriteWeb's article provides a list of the ways APIs can be used. Some of the promising areas I see include:

Content aggregation. Despite the existing proliferation of blog and feed aggregators, there are many more opportunities to create highly specialized content aggregators, bringing together the web’s most relevant content in niche domains.

Collaborative filtering. The richness of information about people’s content preferences available from something like FriendFeed (or the individual feeds that go into it) make it possible to correlate taste across media and genres.

Latent social networks: Suggesting friends or connections based not just on profile or musical tastes, but an integrated view of preferences and activities. This could be particularly powerful in dating.

Social networks in organizations: balancing risk, reward, and transparency

A rather popular topic these days is the risks to organizations of using social networks. An article in today’s Australian Financial Review examines the issue in detail, with an interview of me (excerpted below) hopefully balancing out the other opinions expressed in the article. Unfortunately the way I was quoted seemed to overemphasize my cautions relative to the benefits I discussed.

I am finding it very tiresome to continuously hear security consultants and vendors with big PR budgets go on endlessly about risks, without ever mentioning business benefits. This drone gets into executives’ heads, and as a result discussion of social networks – and many other potentially valuable business tools – focuses on risk and not benefit.

My Enterprise 2.0 Governance Framework explicitly addresses risks, benefits, and actions. It is critical to acknowledge, understand, and minimize risk, but executives are equally culpable if they ignore business value as if they ignore risk.

In the interview with the journalist I basically said that transparency increases business value, however providing transparency must be done intelligently and strategically. The danger is that executives become frightened of the risks, so unintelligently don’t provide transparency, and thus negatively impact the company’s value. Effective business leaders understand that in a complex world business value requires a highly nuanced approach, rather than the black and white view of organizations that is so frequently peddled. Excerpts from the article are below:

When one of Australia’s leading evangelists for Enterprise 2.0 acknowledges “there are some real dangers in an increasingly transparent world”, it’s worth listening.

Ross Dawson, chairman of the Future Exploration Network, is a great fan of online collaboration and communication, but admits there are limits. While research has revealed “a positive impact on stock prices where there is more transparency”, he warns that companies which transparently reported their customers’ private information, for example, would quickly see the opposite effect on share prices.

Boston Globe covers the Extinction Timeline

Alex Beam, the award-winning writer for the Boston Globe, has written his latest column about the Extinction Timeline, which was co-created by Future Exploration Network and What's Next (and displayed below - click on the image for the full timeline as a pdf). Alex interviewed me last week, and extracted from our wide-ranging conversation thoughts on the demise of newspapers, national currencies, public libraries, butchers, British royalty, and far more.

Alex concludes his analysis of our timeline by examining my penchant for robot pets, and concludes that “I have seen the future, and it may need oil.”

Automated content creation: pushing the boundaries of human value

The history of human society has largely been about replacing human work with tools and machines. From the plough to the spinning jenny to the computer, people have stopped doing tasks because machines can do them better. In most cases we are getting rid of things that we don’t particularly enjoy doing anyway, and it’s hard to take pride in doing work that can be done by a machine. In a way, humanity can be defined by what it is that humans can do that machines can’t do. That boundary is continually being pushed further, and in coming years we will need to move to increasingly complex and imaginative tasks of synthesis and creativity that computers cannot do.

Philip Parker, a professor at INSEAD, is probably doing more than anyone else to push this boundary. An article in the New York Times titled He Wrote 200,000 Books (but Computers Did Some of the Work) describes how he has automated the process of creating books and econometric reports, and has built a solid book business on top of this. A YouTube video by Parker (see below) reviews his patent on automated content creation, and describes in detail how this kind of report is automatically generated. It also shows how Parker is automating video and game creation, for example creating educational programs and interactive language teaching tools, which appear at first glance to be very good.

Part of the implication of this is that, if so much content creation can be automated, what will people need to do to create value moving forward? In Parker’s example, an industry forecast report of 250 pages is created in 13 minutes. He sells these kinds of reports for good money, and does well out of it. In many cases the market is too small to justify a person writing the report. However there is no question that a significant part of an analyst’s work can be automated. The boundaries of human value are being pushed further, and this is just the beginning.

More media coverage of Enterprise 2.0 Executive Forum

Some more media coverage of the Enterprise 2.0 Executive Forum (also see previous media coverage of Enterprise 2.0 Executive Forum):

Online Banking Review did a review of Enterprise 2.0 Executive Forum titled Don’t Be Afraid of Web 2.0. It begins:

Large corporates are struggling to relinquish the control they must sacrifice in order to successfully leverage Enterprise 2.0 applications. That’s the consensus from a recent forum on Enterprise 2.0 held by the Future Exploration Network.

In addition, the Social Media Show recently did a podcast interview of Peter Evan-Greenwood of Capgemini, who spoke at the Forum. Des Walsh's conversation with Peter covers:
• Google Apps
• cultural change issues that come up with the introduction of Web 2.0 technology in the enterprise
• the emerging role of Enterprise 2.0 in the government sector
• how the technology helps companies get measurable business value from their knowledge work processes.