Enterprise 2.0 Executive Forum Blog

There was mention yesterday of two public sector examples of enterprise 2.0 ... or more correctly government 2.0. Two of the cases were fixmystreet.com and safeas.govt.nz.

Fixmystreet.com, an initiative of the Young Foundation in the UK, illustrates the power of allowing customers to directly issue work orders to local councils in the United Kingdom, combining photos and maps to efficiently communicate what needs to be done and where. Individual citizens are now able to interact in a more direct way with councils, and councils are held transparently accountable for the speed of their response.

The New Zealand government’s safeas.govt.nz public consultation on road safety policy enabled a transparent public discussion using interactive online forums – something the Kiwis have referred to as ‘policy naked’. There is also a forum discussion in progress for revision of the Justice act. You may also be interested in the NZ Government's online guides and forums for participation.
Link to guidelines are at http://www.e.govt.nz/policy/participation which is the home page for participation activities, with the Guidelines themselves at http://www.e.govt.nz/policy/participation/guide-to-online-participation.html