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- Web 2.0 is happening inside organizations anyway – time to recognize it and do it well
- Expertise location: linking social networks and text mining
- Business models for micro-blogging in the enterprise
- Detailed case study of Twitter in the enterprise: Janssen-Cilag
- Micro-blogging in the enterprise: an idea whose time has come?
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Working social networks - a true story
Normally I blog over on my ChiefTech blog, but true to the spirit of Web 2.0, Ross is going out of his way to pmake sure we have the opportunity to blog about the event. Along with free WiFi Internet access on the day, we've also been given the ability to blog right here on the E2EF blog. As my first post to the E2EF blog, I thought I would share this social networking success story I heard just last week:
A colleague remembered someone he worked with from ten years ago on an legacy IT system project that he now needed help with again - being able to tap into this person's memory and expertise in this particular system would really make a difference. However, he had lost contact and was aware the technology company this expert worked for had been acquired a number of times over the last few years, so even if he was in the same role the email address he had was unlikely to work.
However, turning to the Web, a search quickly pointed him to this expert's LinkedIn profile. He discovered that this expert had been living overseas for some time, but they were easily connected via LinkedIn and since then have been sharing information related to this old project.
What's particularly amazing about this story is that all this was achieved in just three hours!
In fact it probably would have been quicker, but since the contact had moved overseas time differences probably delayed the response.
Great story James! Definitely one of the most valuable aspects of the participatory web - both socially and for business - is being able to make useful connections easily.