Hagel on the long tail

In the aftermath of John Hagel and Chris Anderson's conversation at the Future of Media Summit, John has posted an interesting commentary on the long tail and Chris's new book on his blog. As John was bringing out at the Summit, he is very interested in the impact of the long tail on media industry structure. While Chris seems to believe this will not necessarily be radical, John thinks it will be. In particular, the unbundling of existing media companies may take place along the lines of infrastructure management and customer relationship management. Well worth a read - complementing the live conversation with written reflections...