How Web 2.0 creates value

By Ross Dawson on June 24, 2008 | Permalink

Below is the sidebar I wrote in for BRW‘s Web 2.0 feature, accompanying our Top 100 Australian Web 2.0 Applications list. The reason I was most pleased about getting the list into a mainstream business magazine is that it is a significant step in getting the broader business community to understand the value and transformative power of Web 2.0 (or whatever you want to call the participatory web). While the geeks and early online adopters are swimming in this world and engage in continual conversations with each other about what’s happening, it is critically important that the messages spread beyond this community. That is central to what I’m trying to do.
Another sidebar in the report written by Technology Editor Foad Fadaghi on Start-up challenges is available online (though that’s all – the rest is subscriber only 🙁 ).
Web 2.0 for business
The many applications of Web 2.0 in business include increasing employee productivity with collaboration tools and better access to information, gaining insights into consumer attitudes and behaviours, engaging customers in personal relationships and providing personalised customer service.
Web 2.0 for consumers
Some consumer uses of Web 2.0 tools are to communicate with their friends and family, find out what products and services others have liked and manage their lives more effectively.
Web 2.0 for creators
Creators of art, video, photos, music, writing and more can share their creations, collaborate with others in developing them and get rewarded for their creativity.
Web 2.0 for investors
Through Web 2.0 start-ups, investors can access the fastest growing sector of the economy, establish low-cost trial ventures and reach global markets.
Web 2.0 for innovation
Web 2.0 tools help innovators to collaborate across boundaries and connect their ideas to the global marketplace. They are central to Australia’s integration into the rapidly growing hyper-connected economy.

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