Interviews: Six important forces that will shape 2009
I’ve done two radio interviews this morning, asking me for forecasts for the year ahead.
The broader issue I am emphasizing in my current interviews and speaking is that 2009 will bring more change than any other year this decade.
Perversely, a slowing economy will accelerate the pace of change. Many companies will take advantage of the downturn to use technology in innovative ways. Technology ranging from mobile applications to online gaming will become an everyday part of our work lives.
Social change tends to be faster in a downturn. Our attitudes to what is acceptable behavior by the government and companies will rapidly evolve. Technology is shaping society, but society is also shaping technology, particularly in how it allows us to express forcible opinions.
In these interviews for non-professional audiences I briefly covered six important forces that will shape business and society in 2009:
1. Constant partial attention. 2009 will see more people consuming 20 hours or more of media a day. And no, it’s not just the insomniacs. It is due to a phenomenon called Constant Partial Attention, or CPA, in which our attention is constantly divided between a massive array of channels now including mobile Internet, video screens on buses, and more. Over two-thirds of people watch TV while reading. To be successful, we need to thrive on constant interruption.
Gartner on the Distributed Social Web
Last week I dropped in to the Gartner Symposium in Sydney, and managed to catch the session by David Cearley talking about the distributed social web, one of my favorite topics.
Overall it was a very good presentation, swiftly moving from the basics to a quite detailed view of the distributed social web, including pertinent views on the challenges of data portability. The presentation was entirely from a corporate perspective, looking at how companies should be thinking about integrating open social networks into their websites and customer interactions.
This issue is only now getting onto the radars of consumer marketing companies, and it will be a while before we see significant corporate initiatives in the space, with the social networking platforms themselves still working out where the space is going. However the open social web will become an increasingly prominent topic for consumer-oriented companies over the next few years. David’s conclusion – that the biggest risk is to fail to engage – is absolutely correct.
The style of David’s presentation, as for many research vendors, was to throw out a lot of detail, clearly to convince their clients that they can’t work it out for themselves and need consulting assistance. I suppose this is probably quite true in this particular space, where it’s extraordinary difficult for people even at the center of what’s happening to get their arms around it. However I will have a go myself over the next few months, in creating a successor to the Web 2.0 Framework that will look at the layers of social platforms and how to engage with them.
Below are the notes I took during David’s session:
How Web 2.0 creates value
Below is the sidebar I wrote in for BRW‘s Web 2.0 feature, accompanying our Top 100 Australian Web 2.0 Applications list. The reason I was most pleased about getting the list into a mainstream business magazine is that it is a significant step in getting the broader business community to understand the value and transformative power of Web 2.0 (or whatever you want to call the participatory web). While the geeks and early online adopters are swimming in this world and engage in continual conversations with each other about what’s happening, it is critically important that the messages spread beyond this community. That is central to what I’m trying to do.
Another sidebar in the report written by Technology Editor Foad Fadaghi on Start-up challenges is available online (though that’s all – the rest is subscriber only 🙁 ).
Web 2.0 for business
The many applications of Web 2.0 in business include increasing employee productivity with collaboration tools and better access to information, gaining insights into consumer attitudes and behaviours, engaging customers in personal relationships and providing personalised customer service.
Web 2.0 for consumers
Some consumer uses of Web 2.0 tools are to communicate with their friends and family, find out what products and services others have liked and manage their lives more effectively.
Web 2.0 for creators
Creators of art, video, photos, music, writing and more can share their creations, collaborate with others in developing them and get rewarded for their creativity.
Web 2.0 for investors
Through Web 2.0 start-ups, investors can access the fastest growing sector of the economy, establish low-cost trial ventures and reach global markets.
Web 2.0 for innovation
Web 2.0 tools help innovators to collaborate across boundaries and connect their ideas to the global marketplace. They are central to Australia’s integration into the rapidly growing hyper-connected economy.
To win in an open world Flash is becoming even more open – the result will be applications that reach every platform
Adobe has just announced the Open Screen Project, a broad-based initiative to push Flash’s reach across all digital platforms, including mobile and television. Supporters include BBC, Cisco, Motorola, MTV, Nokia, Samsung, Sony Ericsson, and a host of other consumer technology, content, and mobile companies.
When Living Networks was launched in 2002, I wrote about how Macromedia (which has since been acquired by Adobe) used an open strategy to make Flash a standard in rich media on the web:
Whenever you go to a website and are presented with a snazzy animated introduction, you are seeing Macromedia Flash at work. The free Flash Player software that enables people to view these animations is now running on around 97% of PCs that are connected to the Internet. At the outset, Macromedia had a clear-cut challenge. Web surfers would only download Flash Player if there were interesting websites using Flash, while website designers would only use Flash if a sufficient proportion of their target audience had installed the software. Macromedia makes its money by selling the software for developers to create Flash files, but to make it a viable market it had to give away the Flash Player software.
The next phase of the Internet will be about creating value from the WOW (Wide Open Web)
So far the primary theme of the Web 2.0 Expo in San Francisco seems to be openness and APIs (Application Programming Interfaces), which I defined in our Web 2.0 Framework as “A defined interface to a computer application or database that allows access by other applications.” Web companies new and old are announcing APIs that provide access to the data that resides on their site.
ReadWriteWeb writes about the next frontier after ubiquitous APIs, an interview of Web 2.0 keynoter Max Levchin focuses on the implications of APIs on every application, and Tim O’Reilly in his keynote says that the paradox is that applications built on open, decentralized networks are leading to new concentrations of power.
In the last weeks I’ve been looking across what is available on APIs, and it is quite extraordinary. Driven significantly by the impetus of Google’s leadership, over the last couple of years the industry has taken a massive turn towards openness, making it hard to run online initiatives any other way.
I am finding myself completely staggered by the possibilities. There are so many ways that this vast trove of information can be used in new and innovative applications. ReadWriteWeb’s article provides a list of the ways APIs can be used. Some of the promising areas I see include:
Content aggregation. Despite the existing proliferation of blog and feed aggregators, there are many more opportunities to create highly specialized content aggregators, bringing together the web’s most relevant content in niche domains.
Collaborative filtering. The richness of information about people’s content preferences available from something like FriendFeed (or the individual feeds that go into it) make it possible to correlate taste across media and genres.
Latent social networks: Suggesting friends or connections based not just on profile or musical tastes, but an integrated view of preferences and activities. This could be particularly powerful in dating.
Boston Globe covers the Extinction Timeline
Alex Beam, the award-winning writer for the Boston Globe, has written his latest column about the Extinction Timeline, which was co-created by Future Exploration Network and What’s Next (and displayed below – click on the image for the full timeline as a pdf). Alex interviewed me last week, and extracted from our wide-ranging conversation thoughts on the demise of newspapers, national currencies, public libraries, butchers, British royalty, and far more.
Alex concludes his analysis of our timeline by examining my penchant for robot pets, and concludes that “I have seen the future, and it may need oil.”
The attack of the killer online clones: how to keep ahead
The availability of online services exchanges has been changing the nature of the online development business for a couple of years. Over two years ago in a blog post titled The rise of online services exchanges I described how sites such as elance.com, guru.com, rentacoder.com, and getafreelancer.com were globalizing services and tech development, and rapidly commoditizing fees to get work done.
Today Techcrunch has written about someone in Turkey who is asking on getafreelancer.com for a clone of Tangler.com, and is willing to pay $1500 for it. In an interesting coincidence, I caught up with Martin Wells, CEO of Tangler, at an event at Stanford University on Thursday evening, and we were talking about the online service exchanges, though more with a bent to getting work done.
Daniel on DRM finds other people looking for clones of Digg, eBay, Twitter and other leading online sites. I’m surprised that this is seen as noteworthy. None of this is new. Well over a year ago I saw over a dozen requests for Digg clones on Rentacoder. Has this resulted in the demise of Digg? Hardly. There are a few factors at play here.
The first is what the commentators today have focused on: the bidders are rather unlikely to create a worthwhile clone of these online sites for what they are getting paid. It shouldn’t be too hard to emulate a fairly simple site like Digg, though the rich functionality of Tangler is a bit more of a handful. Certainly you can’t expect robust, quality code at this kind of price.
Launching the Web 2.0 Framework
Alongside our corporate strategy consulting and research work in the media and technology space, Future Exploration Network has created a Web 2.0 Framework to share openly. Click here or on any of the images below to download the Framework as a pdf (713KB).
The intention of the Web 2.0 Framework is to provide a clear, concise view of the nature of Web 2.0, particularly for senior executives or other non-technical people who are trying to grasp the scope of Web 2.0, and the implications and opportunities for their organizations.
There are three key parts to the Web 2.0 Framework, as shown below:
Web 2.0 Framework
* Web 2.0 is founded on seven key Characteristics: Participation, Standards, Decentralization, Openness, Modularity, User Control, and Identity.
* Web 2.0 is expressed in two key Domains: the Open web, and the Enterprise.
* The heart of Web 2.0 is how it converts Inputs (User Generated Content, Opinions, Applications), through a series of Mechanisms (Technologies, Recombination, Collaborative Filtering, Structures, Syndication) to Emergent Outcomes that are of value to the entire community.
Web 2.0 Definitions
* We define the Web 2.0 Characteristics, Domains, and Technologies referred to in the Framework.
* Ten definitions for Web 2.0 are provided, including the one I use to pull together the ideas in the Framework: “Distributed technologies built to integrate, that collectively transform mass participation into valuable emergent outcomes.”
Web 2.0 Landscape
* Sixty two prominent Web 2.0 companies and applications are mapped out across two major dimensions: Content Sharing to Recommendations/ Filtering; and Web Application to Social Network. The four spaces that emerge at the junctions of these dimensions are Widget/ component; Rating/ tagging; Aggregation/ Recombination; and Collaborative filtering. Collectively these cover the primary landscape of Web 2.0.
As with all our frameworks, the Web 2.0 Framework is released on a Creative Commons license, which allows anyone to use it and build on it as they please, as long as there is attribution with a link to this blog post and/ or Future Exploration Network. The framework is intended to be a stimulus to conversation and further thinking, so if you disagree on any aspect, or think you can improve on it, please take what is useful, leave the rest, and create something better.
In the Framework document we also mention our forthcoming Future of Media Summit 2007, which will be held simultaneously in Sydney and San Francisco this July 18/17. In the same spirit as this Web 2.0 Framework, we will be releasing substantial research, framework, and other content on the Future of Media in the lead-up to our event, continuing the tradition from the Future of Media Strategic Framework and Future of Media Report 2006 that we released last year. Hope this is all useful!
Innovation Timeline 1900 – 2050: what we might invent in the next few decades
Following the big success of the Trend Blend 2007+ trend map, Future Exploration Network partner organization Nowandnext.com has followed up with an Innovation Timeline 1900-2050. It represents visually (and as usual somewhat tongue in cheek) the development of innovation from 1900, starting with the tape recorder, safety razor, tabloid newspaper, aeroplane and cornflakes, and flowing up to 2050, before when we may see such fun, delightful, and useful things as baby exchanges, compulsory biometric ID, sleep surrogates, VR enhancing drugs, face recognition doors, robotic pest control, prison countries, 3D fax, gravity tube, self-repairing roads, reputation trading, individual pollution credits, digital mirrors, stress control clothing, and far, far more. Have a look and play with the ideas. It will be interesting to see whether this gets as much traction as the Trend Blend 2007+ trend map.
Click here to download the full Innovation Timeline 1900 – 2050 (pdf).
Also see Richard Watson’s blog post on this.
Everyone’s data streams for everything visible everywhere
Emily Chang has written about a project to aggregate all the information that flows through her life.
“As the calendar rolled to 2007, I kept wishing I could look at all my social activity from 2006 in context: time, date, type of activity, location, memory, information interest, and so on. What was I bookmarking, blogging about, listening to, going to, and thinking about? I still had the urge to have an information and online activity mash-up that would allow me to discover my own patterns and to share my activity across the web in one chronological stream of data (to start with anyway).”
She has now created a data stream that aggregates her blogs and websites, and usage of stylehive, del.icio.us, twitter, plazes, flickr, last.fm, and upcoming. There has been substantial interesting commentary on this initiative already, notably from Grant Robertson, Chris Saad, Daniela Barbosa (including what an enterprise data stream may look like), and Stowe Boyd, who says he’s working on a similar initiative. Stowe writes:
“This traffic flow — made more liquid by RSS and instant messaging style real-time messaging — is the primary dynamic that I believe we will see in all future social apps. Yes, we will want to have our traffic cached — for search and analysis purposes — but we will increasingly move toward a flow model: where the various bits that we craft and throw into the ether — blog posts, calendar entries, photos, presence updates, whatever — will be picked up by other apps, either to display them to us, or to make sense of them. We want to consolidate all into one flow — a single time-stamped thread — that all apps can dip into.
A pal of yours is having a party? He will create the event using some social application site, and the event will be cast into his traffic. Your flow-aware calendar app might snag the event from the traffic, and ask you if you’d like to confirm. You agree, and the agreement is thrown into your traffic, for your buddy and others to make sense of, downstream.”
For me, what this suggests is a world in which many people choose to expose all of their activities to the world. Del.icio.us is a great example. People used to favorite websites on their PC. Now many are happy to do it publicly, so other people can look at what they choose to make note of. Very importantly, this exposing of behaviors provides the foundation for Web 2.0, in that it provides input to allow collaborative filtering and the creation of “collective intelligence”. It seems that many people are thinking about and putting the mechanisms in place to expose all that we do, including our activities in socializing, entertainment, work, and more. Clearly not everyone will choose to expose their activities, yet many will – this has been proven over the last few years. From an enterprise perspective, implementing these kinds of exposing mechanisms inside organizations will allow far more effective knowledge work and business processes – but only after substantially new workflow and systems are put in place to synthesize this plethora of valuable information.
